Knowledge base
Platts on the Net (POTN)
Use of Platts on the Net (POTN) software on Mac operating systems will not be supported. It is compatible with the following operating systems: Window...
Wed, 8 Jan, 2020 at 9:31 AM
You may download the file in our Software & User Manuals page in our website and look for the PLATTS ON THE NET (POTN) INSTALLATION INFORMATION. For...
Fri, 31 Jul, 2020 at 3:50 AM
Open Platts on the Net (POTN) Enter the registered user's log-in credentials and click OK. Allow the system a few minutes to connect. Username (usua...
Wed, 8 Jan, 2020 at 9:33 AM
1. Click on the upward facing arrow on your desktop's taskbar. 2. Right-click on the green padlock icon, then select Logoff.
Mon, 6 Jan, 2020 at 8:21 AM
1. While logged-in to Platts on the Net (POTN), click on the up arrow on your desktop's taskbar. 2. Right-click on the green padlock icon, then ...
Wed, 8 Jan, 2020 at 7:54 AM
While logged-in to Platts on the Net (POTN), click Help then click About Platts on the Net - Powered by Eze EMS...
Mon, 6 Jan, 2020 at 8:25 AM
IMPORTANT NOTE: Back up your page files when either doing an upgrade/downgrade so as not to lose any customized settings. A full re-installation of the ...
Wed, 8 Jan, 2020 at 7:59 AM
Backup 1. Open Platts on the Net (POTN) 2. Enter your log-in credentials and click OK. Allow the system a few minutes to connect. User Name (usually ...
Wed, 8 Jan, 2020 at 9:45 AM
Only one (1) or no green lights appear after logging in to the application. No logo in the upper portion of the log on screen. "Trade server" ...
Wed, 8 Jan, 2020 at 9:46 AM
If connection is not successful, there may be a connectivity issue with your company’s firewall or security protocols. Check your system against the Firewal...
Wed, 8 Jan, 2020 at 9:48 AM