1. Open Platts on the Net (POTN)
  2. Enter the registered user's log-in credentials and click OK. Allow the system a few minutes to connect.
    • Username (usually begins with PL_ )
    • Domain (may be one of the following: PLATTSASIA, PLATTSEMEA, PLATTSNAMER, PLATTSSAMER, PLATTSTRIAL, PLATTSINTER)
    • Password (provided on the welcome email)
    • Locale (usually Platts Full Text)
  3. Once connection is established, two (2) green lights should appear on the bottom right-hand corner of the screen. If custom pages have been saved, these will appear on the screen.
  4. If connection is not successful, there may be a connectivity issue with your company’s firewall or security protocols. Check your system against the Firewall Configuration document and test using the Connectivity test document available on the website: https://www.spglobal.com/platts/en/support/software-user-manuals.


For further assistance, please contact us directly at support@platts.com and provide the following information:


Full Name of the current user:

Email Address of the current user: